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Delivery: To UK Mainland Only We are pleased to offer free delivery on orders £150 and above (there may some exceptions to this – see below) usually within 3 – 5 working days for products held in stock. Some items may take a little longer but you will be notified of this lead time on the product description page or by email. Orders placed for products below £150 will be subject to a £5 postage and handling charge, payable in advance and again will usually take 3 to 5 days.. Items (such as furniture/special orders for example) may also have a longer delivery time and usually incur additional delivery charges due to weight/size but this information will be clearly marked on the product page before order completion so you will be fully aware of any extra charges.
Don’t forget that we offer a reserve on line/collect in store facility whereby customers* can save even more on their purchases by visiting our store – please follow the link from the home page for full details of how you can benefit. Unfortunately we are unable to deliver to overseas or BFPO addresses. At present we can only deliver to the UK mainland. If you are outside this zone then please contact us prior to attempting a purchase on line. It may be possible to arrange early or weekend deliveries by prior arrangement subject to an extra fee. Please contact one of our advisors for further guidance. We will endeavour to notify you in advance of expected delivery dates by our couriers, Fastway (unfortunately this is not possible with Royal Mail packages) but if you are unavailable to sign for the delivery - a calling card will provide you with further information as to what to do next to receive your goods quickly. Please sign for all goods as ‘unchecked’ – this is essential for any potential damage in transit claims. Should you refuse delivery of your order or be unavailable to accept it after attempts at delivery then the products will returned to us by the carrier & we reserve the right to charge you all the return carriage costs plus a minimum £10 handling fee. |